Question 1

Can an AI agent answer calls 24/7?

Accepted Answer

Yes. AI agents can answer inbound calls after hours, during lunch breaks, on weekends, or when your team is busy.

Question 2

Can it book appointments?

Accepted Answer

Yes. The agent can collect details, check availability, book appointments, send reminders, and route confirmations into your CRM or calendar.

Question 3

Can the AI transfer calls to a real person?

Accepted Answer

Yes. Escalation rules can be created for urgent calls, high-value leads, emergencies, or requests that need human review.

Question 4

Is customer data protected?

Accepted Answer

We use privacy-first workflows, limited data collection, consent language, role-based access, and clear retention practices.

Frequently Asked Questions